FAQ

The Product

Q: What is the difference between the "PS-X", "PS-Apex" and the "PS-Pro"? A: The "PS-X" and "PS-Pro" fits most folding "X" style stands. The "PS - Apex" fits apex style stands like those designed by Ultimate Support.

Shipping

Q: How long will it take my order to arrive? A: Standard shipping will take approximately 3-4 days. Premium shipping will take approximately 1-2 days (Please allow more time during major holidays and seasons of severe weather).

Q: Which carriers are available to ship my order? A: The U.S. Postal Service (USPS) and United Parcel Service (UPS).

Q: Can you ship to a P.O. Box? A: Our apologies, no P.O. Box shipmems will be made.

Q: Do you ship internationally and if so are there additional costs? A: Yes. However the customer will be charged the standard rate for shipping and the additonal cost for international shipping and duties. Please make all payments in USD.

Payment

Q: What credit cards are accepted? A: Visa, MasterCard, American Express, Discover, Diners Club, JCB.

Q: Can I pay with a check or money order? A: Yes. Send payments and order information to: Pedalstop, P.O. Box 765112, Dallas, TX 75376.

Returns

Q: What is your return policy? A: If within 30 days you are not satisfied with our product, simply return it, using the enclosed return shipping label, for a full refund.

Q: How and where do I send a return? A: Please pack the item you wish to return, preferably In the packaging in which you received it. Place the return shipping label on the package and drop it off at the nearest U.S. Post Office.

Q: Do you provide a money back guarantee? A: Yes, if you are not satisfied with our product, you may return it within 30 days for a full 100% refund.

More Questions? Call Us...888.412.3753