Q: Where is the product made?

A: Here in the USA (MO).

Q: How much is the product?

A: Normally $19.95.

Q: What is the difference between the “Pedal Stop” and the “Pedal Stop – Apex”?

A: The “Pedal Stop” fits most “X” style keyboard stands. The “Pedal Stop – Apex” fits column stands made by Ultimate Support like the: AX 48B, 48S, 48BP and the DX 48B.

Q: What keyboard pedals work best the “Pedal Stop” and “Pedal Stop – Apex”?

A: The following pedals work best: Yamaha FC3, FC4, M-Audio SP-2, Roland DP-8 and DP-10.

Q: Are there “X” stands that the “Pedal Stop” will not fit?

A: Yes, The “Pedal Stop” will not fit the Proline PL-400 stand on the lowest two settings.

Shipping

Q: How long will my order take to arrive?

A: Standard shipping will take approximately 3-4 days. Premium shipping will take approximately 1-2 days.

Q: Which carriers are available to ship my order?

A: The U.S. Postal Service and United Parcel Service (UPS)

Q: Can you ship to a PO Box?

A: No PO Box orders please.

Q: Can I get the item(s) shipped faster?

A: Yes. You can select premium shipping.

Q: Do you ship internationally and if so are there additional costs?

A: Yes. International shipping is an additional $13.95.

Returns/Refunds

Q: What is your return policy?

A: If within thirty days, you are not satisfied with our product, simply return it with the enclosed return shipping label for a full refund.

Q: How and where do you send a return?

A: Please pack the product(s) in the shipping package that you received it in and affix the shipping label. Drop the package at any US Post Office or UPS drop station.

Q: Do you provide a money back guarantee?

A: Yes. Our 30day guarantee is a 100% money back guarantee.

Q: How can I cancel my order?

A: Please call our number to speak to an agent and they will assist you.

Payment

Q: What forms of payment are accepted?

A: American Express, Discover, Visa and Master Card.

Q: May I pay with cash?

A: Just with the listed forms of payment please.

Q: What will the charge be on my credit card bill?

A: The cost of the item(s) purchased plus your choice of standard or premium shipping.

Q: What name will appear on my credit card statement?

A: Flask Of Oil LLC